Closes 11 May 2021
Closes 30 July 2021
Closes 31 December 2021
Closes 31 December 2021
Closes 31 January 2030
Closed 7 March 2021
Closed 19 February 2021
Closed 17 November 2020
Closed 5 November 2020
Closed 5 November 2020
Here are some of the issues we have consulted on and their outcomes. See all outcomes
For feedback and input into the Draft Metro North Hospital and Health Service, MN32.
Through the survey we, we asked you if there are any significant additional aspirational initiatives that should be considered under –
Infrastructure
You provided feedback and aspirational initiatives for the MN32. You provided feedback around climate change, workforce support, precision medicine, robotics and need for integrated technology.
We systematically reviewed the feedback and integrated the feedback into the draft MN32 where it was relevant. The feedback that was not directly included in MN32, was sent to the related Clinical Directorates for further action.
A final copy of the Metro North Hospital and Health Service, MN32 (hyperlink document) is now available.
For feedback and input into the Draft Metro North Hospital and Health Service, MN32.
Through the survey we, we asked you if there are any significant additional aspirational initiatives that should be considered under –
You provided feedback and aspirational initiatives for the MN32. You provided feedback around climate change, workforce support, precision medicine, robotics and need for integrated technology.
We systematically reviewed the feedback and integrated the feedback into the draft MN32 where it was relevant. The feedback that was not directly included in MN32, was sent to the related Clinical Directorates for further action.
A final copy of the Metro North Hospital and Health Service, MN32 (hyperlink document) is now available.
We asked how could we improve consumer and carer engagement and partnership. We wanted to look at different models and approaches to engagement within a mental health service context.
We also asked for your reflections on and confidence in the process itself.
You said that consumer and carer engagement needed to be:
There needed to be accountability for engagement, a proactive approach and based on our organisation's values. Consumer and carer engagement needed to support an independent consumer voice, as distinct from a peer / lived experience workforce.
Feedback was collected in survey and in a feedback form at all workshop with many expressing appreciation of the mix of voices and perspectives, the importance of interactions and participation of Executives (although this did not happen at all workshops, the support of Executives at the final workshop was noted), participants felt that their ideas were listened to
Positive comments included:
“I found today's meeting valuable, insightful and meaningful”.
“Great collaborative approach”,
“innovative approach””,
“very productive”,
“Thank you for listening and being interested”
“Relevant, open conversation with a broad range of voices”
Negative: “Based on previous experience (not MNMH) where the system decides what to do based on budget.”
We also heard through other feedback and channels that there were concerns about the findings being translated into practice and being acted on.
We asked what was most valuable to the co-design process. Below are some of the comments:
"The depth of input each participant can provide. That everyone is heard and can make themselves heard. That people can seize opportunities to participate. Getting away from the "they didn't do this or that..." ie all participants are now "they"
"The opportunity for my voice as a consumer to be heard. To be able to provide feedback and ideas on how to move forward."
"People coming together and having a say and some control over how services will be delivered in the future."
Based on the reports and findings of each of five workshops, and Consultation Hub Surveys completed, we have developed a new framework for consumer and carer engagement that addresses the findings and captures all the principles and priorities identified. To ensure that this framework is turned into practice, an implementation plan has been developed that outlines areas and pathways for rapid progress, as well as longer-term planning. Work to date undertake includes: