The questions below are designed to get feedback on the Operational Plan 2015-16 template and reporting tool. You may or may not have used the template or reporting tool previously. Please take time to read through the attached templates before answering the questions below.
The answers collated from this survey will be used to guide the discussion at the operational plan workshop to be held on 27 January 2016. This process will ensure that the next operational plan 2016-17 is developed...More
Metro North Hospital and Health Service in partnership with Genetic Health Queensland is currently in the process of developing a statewide plan for Genetic Health Queensland. Please see fact sheet under related documents below for details on the Genetic Health Queensland Services and the scope of the plan.
We would like to hear community / consumer perspectives on genetic services provided in Queensland to inform the development of this plan. We would like to engage with past or current...More
Caring Together is our commitment to partner with you to ensure you feel heard, supported, valued and respected always.
About the Caring Together Consumer Network
Caboolture and Kilcoy Hospitals are committed to Caring Together - to partnering with patients, consumers, their carers and the community to ensure they feel heard, valued, supported and respected always.
The Caring Together Consumer Network is being established to further develop relationships between the hospitals and...More
Metro North Hospital and Health Service is constantly looking at ways in which to improve the patient experience.
A project has been commenced to improve the ability of consumers to access Wifi across Metro North. In order to fully understand the manner in which patients, family, carers and general visitors may use this option, we are seeking your feedback.
Please feel free to think outside the box, consider other Wifi experiences you may have had when visiting other hospitals or...More
We are currently developing the Clinical Services Plan 2016-2021 for Cancer Care Services across Metro North. An integral component of the planning process is consultation with stakeholders. We would like to offer you the opportunity to participate.
This plan will respond to the continued growth of cancer care services and focus on what matters most to patients and their families. It will also focus upon better collaboration and care pathways with primary care and community providers. ...More
Caboolture Hospital is conducting a series of surveys to gain a better understanding from our consumers regarding our Services & service delivery.
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Over the past 18 months Metro North has actively worked towards implementing the Health Service Strategy 2015-2020. Through the commitment of all staff and community and consumer partners many priority areas identified in the Strategy have been achieved. We are seeking community and consumer input about what there is still to do.
This online survey enables you to provide input into the review of the Strategy. Firstly you will need to read the current Health Service...More
Caboolture and Kilcoy Hospitals are committed to Caring Together - to partnering with you to ensure youi feel heard, supported, valued and respected always.
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We value your feedback on your most recent experience at Caboolture Hospital..
We want to know if you experienced kind and respectful care.
This survey will take no longer than five minutes to complete and all responses are anonymous.
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Many people strive to live healthy, active and independent lifestyles as they grow older. Social and emotional connections with friends, family and community are important. Health care services, including home based services, general practice, pharmacies, emergency services, acute hospitals and rehabilitation, also play a critical role supporting older people live in their community.
As people grow older their health needs change and they are more likely to utilise health care services. We...More
Here at the Rehabilitation Engineering Centre we would like to know about your experience of our service and how the work performed has been able to help you.
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Redcliffe Hospital is developing a clinical services plan for the next five years. During the first phase of consultation we are seeking input from consumers and community partners to help inform our considerations regarding service development, service redesign and service improvements. We would like to hear the views of local residents and health service providers.
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The Royal Brisbane and Women’s Hospital (RBWH) is developing a clinical services plan for the next five years. This plan will outline the priority actions RBWH will implement to improve services to the local community.
During the first phase of consultation we are seeking input from consumers and community partners to help inform our considerations regarding service development, service redesign and service improvements.
We are interested to hear the views of community partners about:...More
Over the past two years Metro North Hospital and Health Service (Metro North) has actively worked towards implementing the Health Service Strategy 2015-20 (Strategy). Through the commitment of all staff many priority areas identified in the current Strategy have been achieved. To ensure the Strategy aligns with the Metro North Strategic Plan and continues to guide the development and delivery of health care services a review and refresh of the Health Service Strategy has been completed....More
Metro North Hospital and Health Service is currently developing a Clinical Services Plan for Kidney Services.
This plan will respond to the current and future service demand of kidney services and be informed by what matters most to patients and their families.
The plan will include actions to guide kidney service developments over the next 5 years across Metro North to make sure we can continue to meet needs of consumers.
As a user of the kidney service in Metro North, we invite you...More
The Royal Brisbane and Women’s Hospital (RBWH) aspires to be the national and international leader in the provision of quality healthcare and Queensland’s leading provider for highly specialised clinical services.
RBWH is one of five hospitals in Metro North Hospital and Health Service (Metro North HHS) and is the largest tertiary referral hospital in Queensland, with nearly 1000 beds and more than 6000 multidisciplinary staff.
The RBWH provides more than one tenth of all patient...More
Metro North Hospital and health Service is currently developing a Brighton Health Campus Clinical Services plan.
A range of clinical services have been identified through consultation and draft service options are now developed for verification and feedback.
Brighton Clinical Service Plan Service Options Summary
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The Lighthouse Hospital Project
The Lighthouse Hospital Project is a joint initiative of the Heart Foundation and the Australian Hospitals and Healthcare Association (AHHA), who have a shared commitment to closing the gap in cardiovascular disease which is a major contributor to the gap in life expectancy between Indigenous and other Australians.
The Prince Charles Hospital, Heart & Lung Program, is participating in Phase 3 of the Project which is funded by the Commonwealth Department...More
The Metro North Hospital and Health Service (Metro North HHS), Mental Health Directorate together with the Health Service Strategy and Planning Unit have developed the draft Metro North Mental Health Clinical Services Plan 2018-2023 (the Draft Plan).
Informed by a comprehensive assessment of health need, current and future service activity, literature and targeted consultation, the Draft Plan will guide public mental health services and public alcohol and other drug services (provided by...More
We would value your input into reviewing the newly established service called Geriatric Outreach and Assessment Service (GOAS).
Thank you in advance for your time.
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The Metro North Hospital and Health Service Oral Health Services together with the Health Service Strategy and Planning Unit is currently developing the Metro North Oral Health Services Plan 2019 - 2023.
The plan will describe the future of oral health services in the next 5 years inclusive of directions to enable a coordinated network of best practice oral health services that will include actions to better meet demand through innovative models of service delivery for...More
In Metro North, we’re committed to making sure that the people who use our services are safe and feel safe. We’re also striving to continuously improve the quality of the services we provide. Achieving this means having a culture that is focused on patient safety and quality improvement.
We recognise that for patients and consumers to have the best outcomes from their healthcare, they need to be at the centre of all that we do - from the way we communicate, plan and provide...More
Our hospital and health service is committed to building community health literacy to enable people to access and navigate health services and make well informed decisions and take action to manage their health and wellbeing. Currently only about 40% of Australian adults have an adequate level of health literacy ( Australian Commission on Safety and Quality in Health Care ).
There are many ways we could tackle this issue. Hence, we have developed a “Metro North Health Literacy...More
We are seeking your ideas and input on how to improve workplace culture and practices to be more responsive to diversity within our workforce and the community of Metro North.
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Metro North HHS Close the Gap Plan 2019-2022 provides the framework to ensure we are the national leader in the delivery of effective health services that are planned, supported and culturally equipped to increase access and improve health outcomes both in acute and community settings for Aboriginal and/or Torres Strait Islander people.
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Metro North Mental Health embarked on a co-design process with consumers, carers, clincians, Executives and partners to develop a new model of consumer and carer engagement and partnership for Metro North Mental Health. The co-design process was initiated at the conclusion of the Metro North Mental Health Consumer and Carer Engagement Group in 2018, and aimed to come up with a new way of engaging and partnering.
The fifth and final workshop was an opportunity for all participants to...More
Talk-About is a bimonthly newsletter produced by the Metro North Aboriginal and Torres Strait Islander Health Unit. The publication covers program updates, news and photographs from cultural events, detailed articles regarding health programs and initiatives for Aboriginal and Torres Strait Islander consumers and staff profile articles. The publication is designed for all Metro North Hospital and Health Service staff to increase their awareness of specific Indigenous health programs and...More
MN32 #NEXTCARE: MN32
The future of health was developed in 2017 to provide a 15-year outlook (2032) for Metro North Hospital and Health Service (Metro North HHS). MN32 considered the latest technology and clinical advancements as well as new and emerging workforce trends and infrastructure requirements and aspirations. MN32 provides a roadmap under the four domains (clinical models, workforce, infrastructure and research/innovation) and articulates the key outcomes to be...More
MN32 is the fifteen year horizon document for Metro North. It sets out our aspirations through to 2032 in four key focus areas:
Clinical models
Research, innovation and knowledge translation
Workforce
Infrastructure.
The document is 3 years old and we are currently undertaking a review and refresh of it. To date we have undertaken horizon scanning, an online survey of a small group and focus groups for the above areas to identify additional...More
Metro North HHS is interested in hearing about the experiences of people with diabetes who have been treated by one of our diabetes services. This may include care provided at an emergency department, overnight care in a hospital bed, management of pregnancies where the mother had diabetes, or attending an outpatient clinic.
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