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  • MN32 #nextcare survey

    MN32 #NEXTCARE: MN32 The future of health was developed in 2017 to provide a 15-year outlook (2032) for Metro North Hospital and Health Service (Metro North HHS). MN32 considered the latest technology and clinical advancements as well as new and emerging workforce trends and... More
    Opened 27 May 2020
  • Metro North Mental Health Consumer and Carer Engagement Final Co-Design Workshop

    Metro North Mental Health embarked on a co-design process with consumers, carers, clincians, Executives and partners to develop a new model of consumer and carer engagement and partnership for Metro North Mental Health. The co-design process was initiated at the conclusion of the Metro North... More
    Opened 9 August 2019
  • A&TSI Health Unit Talk-About Newsletter Feedback

    Talk-About is a bimonthly newsletter produced by the Metro North Aboriginal and Torres Strait Islander Health Unit. The publication covers program updates, news and photographs from cultural events, detailed articles regarding health programs and initiatives for Aboriginal and Torres Strait... More
    Opened 29 July 2019
  • MNHHS Close the Gap Plan 2019-2022 draft for consultation

    Metro North HHS Close the Gap Plan 2019-2022 provides the framework to ensure we are the national leader in the delivery of effective health services that are planned, supported and culturally equipped to increase access and improve health outcomes both in acute and community settings for... More
    Opened 22 February 2019
  • Metro North Health Literacy Approach

    Our hospital and health service is committed to building community health literacy to enable people to access and navigate health services and make well informed decisions and take action to manage their health and wellbeing. Currently only about 40% of Australian adults have an adequate level... More
    Opened 31 October 2018
  • Revision of Metro North Connecting for Health Strategy 2019-2021

    Metro North aims to maintain a dynamic, relevant and meaningful approach to consumer and community engagement. Every three years we review our direction and course of action to engage with consumers and community. Connecting for Health 2019-2021 describes how we intend to expand upon what we... More
    Opened 16 October 2018
  • Metro North Safety and Quality Strategy 2019-2024

    In Metro North, we’re committed to making sure that the people who use our services are safe and feel safe. We’re also striving to continuously improve the quality of the services we provide. Achieving this means having a culture that is focused on patient safety and quality improvement. ... More
    Opened 10 September 2018
  • Oral Health Services Plan 2019-2023 Survey

    The Metro North Hospital and Health Service Oral Health Services together with the Health Service Strategy and Planning Unit is currently developing the Metro North Oral Health Services Plan 2019 - 2023. The plan will describe the future of oral health services in the next 5... More
    Opened 13 August 2018
  • Metro North Mental Health Clinical Services Plan 2018-2023

    The Metro North Hospital and Health Service (Metro North HHS), Mental Health Directorate together with the Health Service Strategy and Planning Unit have developed the draft Metro North Mental Health Clinical Services Plan 2018-2023 (the Draft Plan). Informed by a comprehensive assessment of... More
    Opened 4 May 2018
  • Cultural Diversity at Metro North Hospital and Health Service

    We are seeking your ideas and input on how to improve workplace culture and practices to be more responsive to diversity within our workforce and the community of Metro North. More
    Opened 12 March 2018
  • Lighthouse Hospital Project TPCH Patient Survey

    The Lighthouse Hospital Project The Lighthouse Hospital Project is a joint initiative of the Heart Foundation and the Australian Hospitals and Healthcare Association (AHHA), who have a shared commitment to closing the gap in cardiovascular disease which is a major contributor to the gap in... More
    Opened 8 December 2017
  • Brighton Health Campus Clinical Service Plan - Service Options Consultation

    Metro North Hospital and health Service is currently developing a Brighton Health Campus Clinical Services plan. A range of clinical services have been identified through consultation and draft service options are now developed for verification and feedback. Brighton Clinical Service... More
    Opened 24 October 2017
  • Draft RBWH Clinical Services Plan 2018-23 for consultation

    The Royal Brisbane and Women’s Hospital (RBWH) aspires to be the national and international leader in the provision of quality healthcare and Queensland’s leading provider for highly specialised clinical services. RBWH is one of five hospitals in Metro North Hospital and Health Service... More
    Opened 9 October 2017
  • Metro North Consumer Engagement Draft Procedure and Guideline Consultation

    During the last 12 months there has been significant progress in engaging with consumers across Metro North. We are committed to continuous improvement and being responsive to feedback from consumers and staff about the processes that support consumer engagement. This review of two procedures and... More
    Opened 1 September 2017
  • Metro North Clinical Services Plan for Kidney Services

    Metro North Hospital and Health Service is currently developing a Clinical Services Plan for Kidney Services. This plan will respond to the current and future service demand of kidney services and be informed by what matters most to patients and their families. The plan will include actions... More
    Opened 22 August 2017
  • Geriatric Outreach Assessment Service (GOAS)

    We would value your input into reviewing the newly established service called Geriatric Outreach and Assessment Service (GOAS). Thank you in advance for your time. More
    Opened 28 July 2017
  • Draft Health Care Services Plan for Older People

    We are committed to delivering better and more coordinated care with older people and their families in Brisbane North, Moreton Bay and Kilcoy. The Health Care Services Plan for Older People (the Plan) has been developed by Brisbane North PHN partnering with Metro North Hospital and Health... More
    Opened 11 July 2017
  • Metro North Draft Palliative Care Plan

    Providing excellent care to people with a life limiting illness and their families and carers is a priority for Metro North Hospital and Health Service (Metro North). We deliver adult palliative care services to our local population and support the care of people from other Hospital and Health... More
    Opened 6 June 2017
  • Metro North Health Service Strategy Refresh

    Over the past two years Metro North Hospital and Health Service (Metro North) has actively worked towards implementing the Health Service Strategy 2015-20 (Strategy). Through the commitment of all staff many priority areas identified in the current Strategy have been achieved. To ensure the... More
    Opened 6 June 2017
  • RBWH Patient Experience Survey - Inpatients

    Over the next two months each patient admitted to RBWH will be invited to complete a survey to help us improve patient services and care. The questions should be answered as part of the discharge process or during an extended episode of care. Taking part in this survey is... More
    Opened 5 June 2017
  • RBWH Patient Experience Survey -Outpatients

    Over the next two months each patient attending an Outpatient appointment at RBWH will be invited to complete a survey to help us improve patient services and care. The questions should be answered after you have attended the appointment. Taking part in this survey is voluntary. ... More
    Opened 5 June 2017
  • A Better Choice - food and drink options at RBWH

    We want to hear your feedback on the food and drink options provided to staff and visitors here at the Royal Brisbane and Women's Hospital (RBWH). We value your feedback. More
    Opened 23 May 2017
  • RBWH Hospital Clinical Services Plan consultation for community partners

    The Royal Brisbane and Women’s Hospital (RBWH) is developing a clinical services plan for the next five years. This plan will outline the priority actions RBWH will implement to improve services to the local community. During the first phase of consultation we are seeking input from... More
    Opened 4 May 2017
  • Redcliffe Hospital Clinical Services Plan

    Redcliffe Hospital is developing a clinical services plan for the next five years. During the first phase of consultation we are seeking input from consumers and community partners to help inform our considerations regarding service development, service redesign and service improvements. We would... More
    Opened 23 March 2017
  • Delivering better care with older people - Brisbane North, Moreton Bay and Kilcoy

    Many people strive to live healthy, active and independent lifestyles as they grow older. Social and emotional connections with friends, family and community are important. Health care services, including home based services, general practice, pharmacies, emergency services, acute hospitals and... More
    Opened 18 January 2017
  • Hospital in the home (HITH) Patient Experience Survey

    We value your feedback from your recent care from the Hospital in the Home (HITH) service. We would like to know about your experience with HITH so that we can continue to improve the care we provide. This survey should take around 5 minutes of your time and all responses are anonymous. ... More
    Opened 14 December 2016
  • Community, Indigenous and Subacute Service (CISS) CaRE Survey

    We value your feedback on your most recent experience at Community, Indigenous and Subacute Service (CISS). We want to know if you experienced kind and respectful care. This survey will take no longer than five minutes to complete and all responses are anonymous. More
    Opened 14 November 2016
  • Caboolture Hospital Patient CaRE Survey

    We value your feedback on your most recent experience at Caboolture Hospital.. We want to know if you experienced kind and respectful care. This survey will take no longer than five minutes to complete and all responses are anonymous. More
    Opened 11 November 2016
  • Cancer Care Services Model of Care: Patient Experience Survey

    People with cancer (and other related diseases) often experience problems caused by treatment or the underlying disease. These problems often require unplanned or emergency care. It is important for cancer care services to provide quality care to patients in such circumstances. More
    Opened 25 October 2016
  • Access to Cleft Lip & Palate and Orthodontic services in MNHHS

    This survey is aimed at the consumers who are accessing care for cleft lip and palate and orthodontics. The purpose of the survey is to determine if there is any value in looking at the provision of an outreach service to children with a cleft condition receiving treatment from Metro North Oral... More
    Opened 24 October 2016
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